Questions parents ask

AshACE® Revise is an online revision service for Year 6 to Year 11. You buy an annual subscription for each child. Your child then logs in to get:

• clear notes, topic by topic, read on screen,
• practice questions with full worked answers,
• revision cards,
• end-of-topic tests with instant automatic marking,
• a weekly revision plan.

As a parent, you have your own account where you can follow your child's progress.

Our notes, questions and tests are written by Ash, an experienced KS3 and GCSE Maths and Science tutor, based on years of teaching real students. They are written in plain English, with worked examples, common mistakes and exam tips. They are not copied from textbooks or other websites.

Year 6 to Year 11.

• Years 6, 7, 8 and 9 see Key Stage 3 (KS3) content.
• Years 10 and 11 see GCSE content for the exam boards they choose.

We plan to add A level later.

Maths, Biology, Chemistry and Physics. GCSE students can take Combined Science or the three separate sciences (Triple Science). We plan to add more subjects over time and will tell subscribers first.

For GCSE, your child chooses one exam board per subject: AQA, Edexcel, OCR, WJEC/Eduqas or Cambridge IGCSE. After that, they only see what is on their own course.

We add content board by board, so some boards will have more material than others at first. Before you buy, check the subject pages or ask us about your child's board.

We are open about this: we publish new notes, questions and tests every month. KS3 Science and GCSE Science (starting with AQA) come first, then Maths and the other boards. Subscribers get every new topic as soon as it is added, at no extra cost.

• One clear path from Year 6 to GCSE, linked to your child's school year and exam board.
• Full worked answers, not just short mark schemes.
• No adverts and no distractions.
• Tests, a weekly plan and a parent dashboard in one place, so you can see what is working.
• Written in a real tutor's voice by someone who teaches these topics every week.

For each topic, your child can:

• Learn – read clear notes with diagrams and worked examples.
• Practise – answer exam-style questions and check full worked answers.
• Remember – use revision cards for key facts, words and equations.
• Test – take an end-of-topic test that is marked straight away.

They also get a weekly plan, a personal dashboard, the Ask AshACE helper and instant feedback on homework photos (within a monthly allowance).

Yes. KS3 content follows the national curriculum for Years 7 to 9. GCSE content follows the specification of the exam board your child chooses. Your child can pick the topic they are doing in class, or follow the weekly plan.

Yes. For GCSE Maths and Science, content is tagged Foundation or Higher. Your child sets their tier in their profile, and can change it if their teacher moves them.

Official past papers belong to the exam boards, so we link to them on the exam boards' own websites rather than copying them. We also write our own AshACE practice papers in exam style, with full worked answers, which your child can use inside the site.

Most questions are marked instantly and automatically. For longer written answers, your child sees the mark scheme and a model answer so they can check their own work. After each test they get their score and a short "revise next" list of topics to go back to.

Ask AshACE is a study helper inside the site. Your child can ask it about a topic they are stuck on. It gives hints first, so your child still does the thinking, and only talks about school subjects. It will not simply do homework for them.

Each child has a monthly allowance of questions, and you can see how it is being used from your parent account.

Your child can take a photo of their written work (for example, a Maths question) and get instant feedback on what is right and where marks were lost. Each child has a monthly allowance of photo checks.

Photos are deleted after 90 days, and you can turn this feature off in your parent account at any time.

Notes are made to be read on screen. This keeps them up to date and protects our work. Your child's name is shown on the pages they view. You can still make handwritten notes or revision cards from them, which is a great way to revise.

Yes. AshACE Revise works in the web browser on computers, laptops, tablets and phones. There is no app to install. For long study sessions, a laptop or tablet is easier to read.

Little and often works best. We suggest three or four sessions of 20 to 30 minutes a week in KS3, rising to most days in Year 11 and before mocks. The weekly plan suggests what to do in each session.

Our notes use short sentences, clear headings and plenty of examples, which helps many learners. Your child can work at their own pace and repeat topics as often as they like. You are welcome to email us before you buy to talk about your child's needs.

1. Create a parent account with your name, home address, email and mobile number.
2. Confirm your email and mobile with the codes we send you.
3. Add each child: their first name and school year, and set up their own login.
4. Pay for each child's place.
5. GCSE students choose their subjects and exam boards the first time they log in.

We use them to set up your family account, to send security codes, and to keep each subscription to one household. We do not share them with anyone for marketing.

No. Only a parent or carer can create an account and add children. This means you stay in control, and it is how we get parental consent for children under 13, as UK law requires.

Up to four children on one parent account. Each child has their own login and their own paid place. If you have more than four children, please contact us.

No. Each child needs their own login. This keeps each child's tests, progress and weekly plan accurate, and it is part of our terms.

Each child can use up to two devices (for example, a laptop and a phone), and can be logged in on one device at a time. When your child logs in on a new device, we send a code to your phone to approve it. You can reset devices from your parent account.

Yes. Your child can log in anywhere on their approved devices. To keep each subscription to one household, your child needs to log in from your home internet at least once a month.

It happens automatically every September. Your child's content moves up with them. When a child moves from Year 9 to Year 10, they switch from KS3 to GCSE, and we email you so they can choose their subjects and exam boards.

School years are locked after set-up, so that content always matches the right year. Just email us and we will correct it for you.

Yes. GCSE students can change their subjects, exam boards and tier in their profile, for example if the school changes course. Their progress on topics that are shared between boards is kept.

Your child can use the "Forgot password" link on the login page. You can also reset your child's password from your parent account.

For each child you can see:

• time spent and sessions this week,
• topics completed and test scores,
• their weekly plan and how much of it is done,
• strong and weak topics,
• how much of their helper and homework-check allowance they have used.

Yes. You get a short weekly progress email every Sunday evening. You can also choose alerts for new test results and for when your child has not logged in for a few days. You can change these settings at any time.

The plan is built from your child's school year, subjects and exam board, their recent test results and their weak topics. It tells them what to learn, practise and test each week. It updates as they go.

Not automatically. Your child's work is private to your family. If you would like to share progress with a tutor, please contact us.

You pay an annual subscription for each child. The current price is shown on the sign-up page before you pay, and it includes VAT. There are no hidden extras: all notes, questions, tests and new content added during the year are included.

You can see our style before you buy: our free study guides are open to everyone, and we show sample notes and questions on the subject pages. Please email us if you have any questions before you subscribe.

By debit or credit card through Stripe, a secure payment company used by many large websites. We never see or store your full card details.

12 months from the day you pay for each child.

Yes, so your child does not lose access in the middle of the school year. We email you 7 days before each renewal date. You can turn off renewal at any time in your parent account.

Turn off renewal in Plan and billing in your parent account. Your child keeps full access until the end of the year you have already paid for.

Please read our Terms, which set out your rights, including your right to cancel. If something is not right, email us as soon as possible and we will do our best to help.

Yes. Add the child in your parent account and pay for their place. The price is shown before you pay, and their 12 months start from that day.

Yes. A receipt is emailed to you after each payment, and you can find past payments in your parent account.

Not yet, but we plan to. If you are a school or tutor and are interested, please get in touch.

As little as possible: their first name, school year, subjects and exam boards, and their activity and test results on the site. We do not ask children for their email address, photos of themselves or any public profile.

We follow UK GDPR and the ICO Children's Code. Data is stored on secure servers in the UK (London). We do not sell data and we do not show adverts. You can download or delete your family's data from your parent account.

No. There is no chat, no messaging between students and no public profiles. Your child only sees their own work.

It only talks about school subjects, gives hints rather than full answers, and has a monthly limit. You can see how your child uses it from your parent account.

No. We only email the parent. Newsletters and news about new features are sent only if you ticked the box to receive them, and you can unsubscribe at any time.

It shows the notes belong to your child's account and discourages copying or sharing. It is only visible to your child when they are logged in.

Email us at admin@acepublications.co.uk. We aim to reply within two working days.

Thank you! Please email us with the topic name and what looks wrong. We check every report and fix mistakes quickly.

• Refresh the page, or log out and log back in.
• Use an up-to-date browser such as Chrome, Safari or Edge.
• Check you are on an approved device.

If it still does not work, email us with a screenshot and the device you are using.

Please ask us. We will let you know what applies to your child's class.